Director - Consultant
Mr.Rajeev Dhawan
Mr.Rajeev Dhawan is associated with Konexions as Director - Consultant. He is a seasoned leader with over 35 years of rich and diverse experience with top consumer facing companies across Telecom Sector and Office Automation, viz. Bharti Airtel Limited, Tata Teleservices, HCL & Xerox India Limited (Erstwhile Modi Xerox Ltd.). His experience spans across Service Operations, Planning, Quality and Training. Prior to be associated with Konexions , Mr Rajeev was with Bharti Airtel Limited for last 17 Yrs. and signed-off as National Head - Collection & Retention, He possesses vast working experience in Customer Service across businesses (Enterprise, Retail) & Geographies. Mr. Rajeev commenced his career in 1989 as a Customer Engineer at Modi Xerox Ltd. and was later promoted to the position of Head of Service Planning at the national level. He then joined HCL in 2003 and has worked across customer service function at National level. He also served in Customer service function at Tata Teleservices Ltd. On the education front, Mr. Rajeev has done his schooling from Dehradun and is an Electrical Engineer, is also a Certified Lead Auditor.