Human Resource and Field Outsourcing

Human Resource Outsourcing (HRO) is a strategic move that companies make to gain cost and time efficiencies, improve quality of HR as a function and relieve internal HR to focus on strategy. It is done by outsourcing part or whole of the HR process to a partner organization and is enabled by efficient processes and new technologies provided by the partner. The world over, HR Outsourcing is shaping the future of HR. Traditionally HR has been a support function, but as organizations struggle to survive in competitive markets, the focus on performance and efficiency has grown manifold.

Benefits

HR Outsourcing is not simply Business Process Outsourcing. It is in effect HR Transformation, as it results in a sea change in the culture, mindset and efficiency within an organization.

• Cost Reduction: HR Outsourcing if done right translates into reduced cost of the outsourced business function.
• High ROI: Companies investing in HRO get high value for every Rupee spent because of the business function expertise and better quality of the external provider.
• Real-time access to skilled workforce: This includes lower initial investment and quicker set-up/integration of the outsourced business function.

Field Outsourcing :

Konexions started Field outsourcing cheque and cash management services in 1996 and has established itself as the market leader in New Delhi . To serve this market segment better, a wholly owned subsidiary, " Konexions " was incorporated in 2007. KONEXIONS has a wide with presence with offices in New Delhi , Chandigarh , Dehradun offering solutions for end to end field management , Cash Management, Door Step Banking, Secured Storage & Logistics, Facilities Management .

CDCPP Services(Cash Delivery Cash Pick Up Process)

Konexions offers doorstep banking solutions, which includes corporate and Retail Cash pickup & Cheque Collection services, Cash, Demand draft, and Travelers Cheque Delivery Services at client's doorstep. We execute all type of standing instruction, on call Request of Cash pickup and Delivery in mutually agreed Turn around time, and provide the Day end MIS along with Reconciliation reports. Service gamut comprises mix of Logistic, Risk Management, Security Procedures, processes & Controls, Cash optimization, Technology, Accounting & Reconciliation and MIS Reporting.

FMS Services (Facility Management Services)

KONEXIONS offers services of trained front line staff including data operators for operations dealing with cheques or cash. Put together , we can offer a complete Cash and Front office to handle routine as well as specific work.

• Identifying appropriate numbers of Tellers for handling cash payment or receipt loads
• Providing trained tellers for this task
• Accounting and reporting as per the system of the client
• Full insurance coverage of the operations

Services we are shortly coming up with :

ATM Management

ATM Cash Replenishment & ATM Deposit Processing

FLM Services (First Line Maintenance (FLM))

Why outsource to Konexions

K is the first mover in the Indian market in HR Outsourcing. Being the leaders and front movers, Konexions has matured to an engagement model where Konexions is able to bring business focus in performing HR related transactions.

Knowledge Process Outsourcing

At Konexions we provide you an extensive range of proficient and high-quality outsourcing solutions that guarantee to boost your business proceedings. The seamless and cost effective solutions that we provide are by no means a limitation of our abilities. But our specialization lies in the fact that we tailor our skills to match your requirements. Following are the realms of Knowledge Process Outsourcing Services that we extend to our clients.

Data Entry Of Clinical Trial

HR Outsourcing is not simply Business Process Outsourcing. It is in effect HR Transformation, as it results in a sea change in the culture, mindset and efficiency within an organization.

Virtual Assistance

For you to devote your utmost concentration to your core business objectives, you will need to take time off your other routine activities. Virtual assistance services take care of all the peripheral tasks of your business that don’t demand your personal attention .

Mailing List Development

Internet rising up to be the most popular mode of communication has caused email addresses to be the best contact point. Postal addresses can change but email addresses have a certain consistency. Therefore developing a mailing list of the niche clientele become very essential for business enterprises

Contact Database Building

The contact database of your business, that contains details of your clients and alliances, is a valuable resource of your company. It is essential to ensure that all your marketing efforts are concentrated on the right people.

Data Transcribing

Businesses rely on data to design their marketing strategies. And for the strategies to function well, they need to be built upon the right base. Data transcribing defines the difference between data and data that will really work for you.

Data Extraction

The World Wide Web is the biggest resource of information in the world. Whatever is that you want to know about finds place on the internet. But the challenge lies in identifying relevant information from raw data and extracting it.

Data Entry

To survive in today’s fast paced business world, you need to converge all your focus to maintain and further you core business activities. And for this to be possible you need to divert your time and resources from the peripheral tasks to pursue your prime business objectives at the same time making sure the former is catered to. Here is where data entry services come to play.

Data Verification

data to be relevant and fulfill the purposes it is meant to, it is necessary that it be accurate and free of any errors. Data verification if the process of checking through the data to see that it is accurate and free of any possible erratum.

Internet Research

Businesses strive to make a mark in the corporate circles. To make their presence shown and stand apart from the rest they need the information that will make it possible. And in the age of Information Technology, there is no better way than the Internet to gain access to a storehouse of information.

Data Formatting

Data can exist in various forms. It can be textual matter on hard copies or it could be bytes stored in electronic memory. But to transform one form to the other requires professional formatting to be done.

Finance and Accounting Outsourcing

In a competitive global environment, the Finance & Accounting function is the most essential fundamental of any enterprise. It ensures effective operations with requisite compliance and controls, balancing expense vs. growth, reducing the cash cycle and maximizing ROI. Hence, companies are channelizing their finance function to achieve superior results. IT rationalization, resource optimization and an innovative delivery model has facilitated Finance and Accounting Outsourcing (FAO) to become a desired financial transformation strategy.

Why Konexions ?

Finance and Accounting BPO

Konexions BPO's Finance and Accounting practice serves top clients including few fortune 500 companies. Our key focus areas are providing transformational value to our clients through process excellence-automation, re-engineering and internal/external benchmarking, and variable pricing models etc.

Through our solutions, we also stress on flexibility in the delivery and solution approach, smart-speed risk mitigated transitions, bringing best practices to the table and transforming processes etc.

Konexions robust F&A Outsourcing framework:

Konexions has built a robust framework comprising of the following key tenets:

• Robust capabilities in tools and technology enablers- Our proprietary suite of bolt-on tools, Base)))7trade; empowers customers with control, and enables decision making through SLA driven performance management, automated workflow, and high-end process analytics


• Innovative pricing models (Hybrid/Outcome based)- In order to cope with the increasing buyer sophistication and competitive intensity in the F&A outsourcing market, Konexions uses innovative pricing models in order to align pricing with business needs/outcomes to deliver impact beyond cost arbitrage.


• Global Delivery Model- region specific regulatory and language requirements are met extensively leveraging our robust region specific delivery model.


• Risk and Compliance practice- In today's business environment companies are struggling to comply with regulatory requirements and effectively manage risk . Konexions has developed specific solutions for clients that help in reducing the complexity and improve effectiveness of risk compliance. Konexions compliance readiness service offerings are certified by iso operations .


• Process Excellence Framework- Business excellence can be defined as the systematic use of quality management principles and tools of business management, with the goal of improving performance. To ensure clients reap maximum rewards from outsourcing with Konexions, we have established a dedicated Finance Center of Excellence which drives cross pollination of best practices across clients and drives performance benchmarking initiatives, etc.


• Keeping pace with accounting and regulatory changes- Our in house Finance ‘Khata P & l ’ initiative drives organization wide trainings related to contemporary accounting .


• End to End F&A Process Delivery Capabilities- To ensure that our clients can derive maximum benefits from outsourcing various aspects of their work, we offer various unique and industry specific processes like Bank Fee Optimization, Alternative Investment Accounting, Lease/Real Estate Accounting, Services and Store Accounting, Bank Guarantee Management, Letter of Credit Accounting, Commissions Processing, Joint Venture Accounting, and Royalty Accounting offers a complete F&A outsourcing solution to our clients.

Customer Services Outsourcing

KONEXIONS offers customized solutions that span across the customer life cycle. These solutions help enhance revenue by improving the experience and loyalty of customers while optimizing employee productivity by streamlining processes and designing more effective programs.

KONEXIONS offers customized solutions that span across the customer life cycle. These solutions help enhance revenue by improving the experience and loyalty of customers while optimizing employee productivity by streamlining processes and designing more effective programs.

Globalization has changed customer dynamics. Customer satisfaction is a prerequisite for success and serves as the hub from which significant business activities expand. While competition has led to pricing and margin pressures, companies are experiencing increased spending on customer service, marketing campaigns and loyalty programs.

Businesses are facing unique challenges on this front -- there is a need to manage customer service costs and increase the effectiveness and ROI of marketing campaigns without compromising quality.

Konexions Transformation and Outsourcing services in Customer Service function helps to address challenges related to the customer life cycle. While Outsourcing services help manage customer service operations in a cost effective manner, Operations & Process Excellence solutions create greater process efficiency and Data Analytics improve the effectiveness of marketing campaigns and loyalty programs.

Customer Service Solutions

• Customer service
• Complaint resolution
• Collections
• Cross sell and up sell
• Marketing and customer analytics
• Loyalty program

Technical Support Outsourcing

There are a lot of companies who have created Platforms / Softwares / Cloud Programs / Interenet based applications but do not have offices / set ups in various cities to support there back office requirements so here we are to help them out .. We give you a toll free number on which your end customer can call up and request for all the support .. The model could be worked out either on a fixed cost or variable depending on volumes.

• Troubleshooting and Repairs
• Virus Detection, Removal and Protection
• Preventative Maintenance to stop things going wrong in the first place
• Data Recovery and Backup
• Hardware recommendation and supply - anything from a cable to an entire home IT system
• Broadband Installation
• New PC Set-up
• Software Installation and Set-up
• Driver & Firmware Upgrades
• General Help and Advice with related to your computer

Your Peace Of Mind Is Just One Step Away

Contact us now to book a service call or to discuss your computer support requirements in more detail.